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Entela.

Policies

Disclaimer

The content on this website is for informational purposes and does not constitute formal professional or legal advice. Your use of this website does not create a consultant-client relationship. All templates, advice and consultancy provided by Entela are for strategic and guidance purposes only. 

Intellectual Property: All content, frameworks, logos, text and resources on this website are owned by Entela Ltd. They cannot be copied, redistributed or sold without our written permission. 

Acceptable Use: Users are prohibited from using this site for unlawful purposes or attempting to scrape data. Our site may link to third-party websites. We are not responsible for the content or privacy practices of these external sites. 

A full service contract will be signed upon agreement to work together.

Coaching: Coaching is a collaborative partnership. Entela provides tools and support, but the Client is solely responsible for their own decisions, actions and results.

Policy advice: All policy templates, advice and consultancy provided by Entela are for strategic and guidance purposes only. While we strive to align all advice with current UK best practices and legislative frameworks, Entela does not provide legal advice. It is the Client’s responsiblity to ensure that any policies implemented within their organisation are reviewed by their own legal counsel to ensure full compliance with specific industry regulations and employment law.

We require 48 hours’ notice for the cancellation or rescheduling of any session. Sessions cancelled with less than 48 hours’ notice will be charged at the full rate. 

Due to the digital and personalised nature of coaching and consultancy, refunds are not provided for services already rendered.

Entela Ltd. is the data controller. Our website address is: https://entela.co.uk.

If you contact us, we collect your name, contact details and session notes solely to provide our services and for insurance record-keeping. We will send relevant updates only if you opt-in.

Data, including client notes and records, are stored securely and processed in accordance with the UK Data Protection Act 2018. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment. If you upload images to the site, you should avoid uploading images with the embedded location data (EXIF GPS) as visitors to the site can download and extract location data from images.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Coaching client notes and records will be held securely for 7 years after the conclusion of our contract, in line with UK professional indemnity insurance requirements.  We do not sell your data to third parties for any reason. If you leave a comment on the website, the comment and its metadata are retained indefinitely, so we can recognise and approve any follow-up comments automatically.

Business contact details collected for consultancy engagements (e.g. name, email, job title) are retained for the duration of our contract plus 6 years afterwards, in line with standard UK limitation periods for contracts.

Users have a right to access, delete or correct their data. You can request an exported file of the personal data we hold about your, including any data you have provided to us. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To do so, please contact kim@entela.co.uk.

Visitor comments may be checked through an automated spam detection service.

Entela Ltd holds Professional Indemnity and Public Liability Insurance. Proof can be provided upon request. 

Coaching with Entela Ltd is safe and secure. Everything discussed is confidential. Your details and information will never be shared with a third party, except in the case of a safeguarding issue, where we believe there is a risk of serious harm to yourself or others, or if we are legally compelled by a court of law.